Reference

Privacy For Your India Account

Our Privacy Policy explains the data we collect when you open an account, use UPI, Paytm, PhonePe or Google Pay, contact support, or manage your profile on qb64.

Account data clarityUPI record handlingCookie controlsSupport request path
qb64 Privacy For Your India Account
HELP PATHS

Where To Ask About Data

Privacy requests should reach us through the same account details you use on the site, because that helps us match your request with the right record.

Privacy email Write to [email protected] with the mobile number or email on your account. We use that match to locate your record, then reply with the next privacy step.
Signed-in chat Open chat after you sign in and ask for privacy help. Our team can confirm what proof is needed before any access, correction or deletion request moves ahead.
Wallet record help If your request involves UPI, Paytm, PhonePe or Google Pay records, attach the transaction reference. We check wallet records against your account before sharing or changing stored data.
CONTROL CHECKS

Cookies, Security And Retention Choices

Privacy protection is handled through account matching, limited staff access and written request tracking. Cookies help us keep your session active, remember basic settings and spot unusual login behaviour.

Data we collect

We collect account details, login signals, device type, payment references and support messages. These records help us operate your account, answer requests and trace wallet activity when something needs checking.

Why we use it

Your data is used for account access, security checks, payment matching, support replies and legal record keeping. We avoid using more data than the task requires.

Cookie handling

Cookies and similar tools help keep your session open, remember language or device settings and detect repeated failed logins. You can manage browser cookies, but some account functions may change.

Security checks

We use sign-in checks, access logs and restricted staff permissions to reduce unauthorised access. If we need to verify a privacy request, we ask for account-linked proof first.

Record retention

Support chats may be kept for service history, while wallet and identity records may be held longer where rules require it. When retention is no longer needed, records are deleted or anonymised.

Corrections and deletion

You can ask us to correct account data or delete records where the law allows it. We first confirm your identity, then explain what can be changed or removed.

Privacy Answers Before You Join

These answers explain how the Privacy Policy applies to common account situations, including sign-up data, UPI records, cookie settings, correction requests and account deletion. If your question needs account-specific checking, contact us from your registered email or signed-in chat so we can verify you first.

We collect details such as your name, mobile number, email, login records and device signals. If payments are used, related UPI, Paytm, PhonePe or Google Pay references may be stored with your account.

Wallet records help us match deposits, withdrawals, failed transfers and support questions with the correct account. We keep transaction references, timestamps and status marks so that a payment issue can be checked accurately.

Yes. Send a request from your registered email or signed-in chat. We will verify that the request comes from you, then share the account data that can be provided under applicable law.

Contact support with the detail that needs correction and proof linked to your account. We check the request, update eligible fields, and let you know if any record must stay unchanged.

Cookies help keep your session active, remember basic settings and detect unusual access patterns. They do not replace account verification, and you can change browser cookie settings if you prefer.

We may share limited data with service partners for hosting, security, messaging or payment processing. They receive only what is needed for their role and must handle it under confidentiality duties.

You can request deletion through [email protected] or signed-in chat. Some records may need to be kept for payment, security or legal reasons, and we will explain what can be removed.